⚙️ Account Settings

Manage your profile, notifications, and security settings

Profile
Company
Notifications
Security
Preferences

👤 Profile Information

Update your personal information and profile settings

JD
📷 Change Photo

John Doe

john.doe@acme.com • Acme Corporation

12
Total Tickets
3
Open Tickets
9
Resolved

Personal Information

This email is used for login and notifications

Contact Preferences

🏢 Company Information

View your company details and role information

Acme Corporation

Support Admin
Company Size 201-500 employees
Industry Technology
Website www.acme.com
Member Since January 2024
Support Plan Professional
Account Status Active

Your Role & Permissions

Support Admin
Can submit tickets, view company tickets, and manage team members
Active
User Management
Can add, remove, and manage company users
Enabled
Billing Access
View invoices and billing information
Disabled

🔔 Notification Settings

Choose how and when you want to receive notifications

Email Notifications

Ticket Updates
Get notified when your tickets are updated or resolved
New Ticket Confirmations
Receive confirmation emails when you submit new tickets
Support Team Messages
Email notifications for new messages from support team
Weekly Summary
Weekly digest of your ticket activity and company updates

SMS Notifications

Critical Ticket Updates
SMS alerts for critical priority tickets only
System Maintenance
SMS notifications for scheduled maintenance

Notification Schedule

During quiet hours, you'll only receive notifications for critical issues

🔒 Security Settings

Manage your account security and authentication settings

Security Status

Two-Factor Authentication
Add an extra layer of security to your account
Disabled
Strong Password
Your password meets security requirements
Enabled
Login Notifications
Get notified of new device logins
Enabled

Recent Login Activity

Current Session
Chrome on Windows • 192.168.1.100 • Now
Previous Login
Chrome on Windows • 192.168.1.100 • 2 days ago
Mobile Login
Safari on iPhone • 192.168.1.105 • 1 week ago

🎨 Preferences

Customize your experience and interface preferences

Interface Preferences

Ticket Preferences

Auto-refresh Tickets
Automatically refresh ticket list every 30 seconds
Show Resolved Tickets
Include resolved tickets in default ticket list view

⚠️ Danger Zone

These actions are permanent and cannot be undone. Please proceed with caution.